Provided you are outside of Australia you should be able to watch all streams listed under your subscription. There may be a number of reasons why you aren't able to view the stream from here though - so let's break that down for you: 

Does your computer or device meet our Minimum System Requirements? 

We try our best to accomodate all set ups but to give you the best viewing experience we do have to draw the line at some older operating systems, internet browsers and video cards. Check out our minimum system requirements here

If you don't find the answer you're looking for there then please contact us. To help our Customer Service team it would be great if you could provide a screenshot of what you're seeing, and the IP address of your computer. To check your IP address you can use or a number of similar sites.