First, please check the following:
Check the scheduled time of the live stream to see if it has started
Have you signed up at the Watch AFL website and currently an active subscription?
Are you using a compatible device or system?
Are you successfully signed into your account? If you’re unsure, select the Menu and if it says “Log In” click this so that you can sign in and stream.
If you have confirmed all the above but are still experiencing issues with streaming, please contact our Customer Care team at firstname.lastname@example.org. To help our Customer Care team, please provide a screenshot of what you're experiencing when emailing us.