Other Issues

Why can't I view a live stream on Watch AFL?
If you're having trouble viewing a live stream on the Watch AFL service, we've most likely got a quick and easy fix for you.  Have you checked...
Thu, 18 Jul, 2019 at 3:48 PM
Why am I experiencing buffering in Watch AFL?
Watch AFL is a streaming service available outside of Australia, so buffering may occur from time to time due to a range of factors. This generally normalis...
Thu, 18 Jul, 2019 at 3:40 PM
Why am I receiving a 'Video Geoblocked' error message?
If you're receiving a 'Video Geoblocked' error message when trying to stream Watch AFL, please complete the following steps: Check your ...
Thu, 18 Jul, 2019 at 3:44 PM
Can I use international roaming to stream Watch AFL?
If you're travelling overseas and streaming Watch AFL from your Australian SIM via international roaming, you may receive the following error messag...
Thu, 18 Jul, 2019 at 3:31 PM
How can I contact Watch AFL Customer Care?
The Watch AFL Customer Care team is prepared to support you in the digital age. That means no long phone calls and transfers, everything is handled via one ...
Thu, 18 Jul, 2019 at 3:29 PM
Why have I been charged by FOX SPORTS?
Wondering why you've been charged by "FOX SPORTS Australia Artarmon NSW"? It's because Watch AFL is operated in partnership between the ...
Thu, 18 Jul, 2019 at 3:30 PM
How do I fix buffering in Watch AFL?
If you are experiencing buffering, lagging or skipping while streaming Watch AFL, we recommend checking your internet connection. A minimum internet speed o...
Thu, 18 Jul, 2019 at 3:37 PM
Content Asset Not Available or Video Network Error
If you are receiving an error message in Watch AFL, it's most likely one of the following two: Content Asset Not Available Video Network Error ...
Thu, 18 Jul, 2019 at 6:29 PM
Why is Watch AFL geo-blocking me?
Watch AFL is only available to customers viewing outside of Australia. Therefore, geo-restrictions are placed on the service. This is stipulated on our hom...
Thu, 18 Jul, 2019 at 3:42 PM
How do I update the Watch AFL app?
For the best streaming experience, make sure you have the latest version of the Watch AFL app. Our developers are constantly working to fix any bugs in the ...
Thu, 18 Jul, 2019 at 3:50 PM
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