If you are receiving either of these error messages, please refresh the service by closing the app or tab on your computer and then reopen the app or Watch AFL website in a new tab to try streaming again.

  • If the error message reappears, please try opening a replay from a previous round.
  • Then, if you are using the website on Mac, hard refresh by 1. Holding ⇧ Shift and click the Reload button or 2. Holding down ⌘ Command + ⇧ Shift key and then press R. If you are using the website on Windows, hard refresh by holding, Shift + control + F5
  • Once you have done this, head back to the match you're trying to watch. The video player will remember the settings from the video player you accessed earlier during that browser session.


If you're still experiencing issues, please contact our Customer Care team.