If you're receiving a 'Session Not Authenticated' error message when trying to watch a match or show, please take the following steps:

1. Log out of your account on the device you are using
2. Sign back into your account on the Watch AFL app
   
   Please note: Your username is the email address registered to your account. If you require to reset your password, simply select 'Forgot your Password' beneath the 'Log in' button.

Please note: If you are an existing subscriber and need to contact Support Staff, please include your full name, subscription type (weekly, monthly or annual) and the email address associated with your account so we can resolve your enquiry as quickly as possible.