If you're having issues turning off Closed Captions on Watch AFL, we recommend trying the below steps:

  1. Go to Settings on your device (iPhone or iPad).
  2. Select Accessibility.
  3. In the Hearing section, select Subtitles & Captioning
  4. Turn Closed Captions + SDH on, then off again.
After you've completed the above steps, attempt to stream again. Closed Captions should now be turned off.



Please note: If you are an existing subscriber and need to contact Support Staff, please include your full name, subscription type (weekly, monthly or annual) and the email address associated with your account so we can resolve your enquiry as quickly as possible.