Product Overview 20

• What are the supported devices and operating systems?
• What subscription options are available?
• What do I receive as part of a Watch AFL subscription?
• What is Watch AFL?
• What are my payment options?

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Subscriptions 10

• Cancellation, Auto-renewal, Refunds
• How do I cancel my weekly, monthly or 12-month recurring subscription?
• How much is a Watch AFL subscription?
• How do I verify that my internet connection is strong enough?
• I'm unable to subscribe - can you help me?

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Video Streaming 10

• Video Playback Issues
• How can I watch the stream on a television?
• I'm unable to view the stream of a live game - what's happening?
• Why are my matches slow to load or constantly buffering?
• I'm having trouble streaming live games or recent replays

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Other Issues 5

• How do I contact you? Can I call Customer Support to assist me?
• I am Geo-blocked. Why can’t I Watch?
• Why am I having trouble viewing while travelling and using international roaming?
• How can I change my personal details or password?
• How do I update the app on my Apple or Android device?